SONY CCDTRV107E
Service Manual

CCD-TRV107E/TRV108E/TRV208E/TRV408E

� Troubleshooting �

English

Types of trouble and their solutions
Symptom Cause and/or Corrective Actions � This is not a malfunction. � If 10 minutes elapse after you set the POWER switch to CAMERA or DEMO MODE is set to ON in the menu settings without a cassette inserted, your camcorder automatically starts the demonstration. c Insert a cassette and the demonstration stops. You can also cancel DEMO MODE. (p. 82) � NIGHTSHOT is set to ON. c Set it to OFF. (p. 34) � NIGHTSHOT is set to ON in a bright place. c Set it to OFF or use the NightShot function in a dark place. (p. 34) � The backlight function is working. c Cancel it. (p. 33) � Set STEADYSHOT to OFF in the menu setting. (P. 79)

Types of trouble and their solutions
If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer or local authorised Sony service facility. If �C:ss:ss� appears on the screen, the self-diagnosis display function has worked. See page 93.
A vertical band appears when you shoot a very bright subject. An unknown picture is displayed on the screen.

In the recording mode
Symptom
START/STOP does not operate.

Cause and/or Corrective Actions � The POWER switch is set to OFF (CHG) or PLAYER. c Set it to CAMERA. (p. 26) � The tape has run out. c Rewind the tape or insert a new one. (p. 24, 38) � The write-protect tab is set to expose the red mark. c Use a new tape or slide the tab. (p. 25) � The tape is stuck to the drum (moisture condensation). c Remove the cassette and leave your camcorder for at least 1 hour to acclimatize. (p. 108)

The picture is recorded in incorrect or unnatural colours. The picture appears too bright, and the subject does not appear on the screen.

A horizontal black band appears when shooting a TV screen or computer screen.*

The power goes off.

The image on the viewfinder screen is not clear. The SteadyShot function does not work.*

� While being operated in CAMERA mode, your camcorder has been in the standby mode for more than 5 minutes. c Set the POWER switch to OFF (CHG) and then to CAMERA again. (p. 26) � The battery pack is dead or nearly dead. c Install a fully charged battery pack. (p. 15, 16) � The viewfinder lens is not adjusted. c Adjust the viewfinder lens. (p. 31) � STEADYSHOT is set to OFF in the menu settings. c Set it to ON. (p. 79) � The wide mode is set to 16:9FULL. c Set it to OFF. (p. 79) � The setting is the manual focus mode. c Press FOCUS to return to the autofocus mode. (p. 55) � Shooting conditions are not suitable for autofocus. c Adjust to focus manually. (p. 55) � The video heads may be dirty. c Clean the heads using the Sony V8-25CLD cleaning cassette (optional). (p. 109) � The LCD panel is open. c Close the LCD panel. (p. 28) � The contrast between the subject and background is too high. This is not a malfunction.

* CCD-TRV408E only

In the playback mode
Symptom
Troubleshooting �ои�к и ����анение неи�п�авно��ей

The tape does not move when a video control button is pressed. The playback button does not work. The playback picture is not clear or does not appear.

Cause and/or Corrective Actions � The POWER switch is set to CAMERA or OFF (CHG). c Set it to PLAYER. (p. 38) � The tape has run out. c Rewind the tape. (p. 38)

The autofocusing function does not work.

The x indicator flashes in the viewfinder. The picture does not appear in the viewfinder. A vertical band appears when you shoot a subject such as lights or a candle flame against a dark background.

No sound or only a low sound is heard when playing back a tape.

� The television�s video programme position is not adjusted correctly. c Adjust it. (p. 42) � EDIT is set to ON in the menu settings. c Set it to OFF. (p. 80) � The video head may be dirty. c Clean the heads using the Sony V8-25CLD cleaning cassette (optional). (p. 109) � The volume is turned to minimum. c Open the LCD panel and press VOLUME +. (p. 38)

(Continued on the following page)

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90

Types of trouble and their solutions In the recording and playback modes
Symptom
The power does not turn on.

Types of trouble and their solutions Others
Symptom
Easy Dubbing does not function.

The end search function does not work. The battery pack discharges quickly.

Cause and/or Corrective Actions � The battery pack is not installed, or is dead or nearly dead. c Install a charged battery pack. (p. 15, 16) � The AC power adaptor is not connected to a wall socket. c Connect the AC power adaptor to a wall socket. (p. 20) � The tape was ejected after recording. � You have not recorded on the cassette yet. � The operating temperature is too low. � The battery pack is not fully charged. c Charge the battery pack fully again. (p. 15, 16) � The battery pack is completely dead, and cannot be recharged. c Replace with a new battery pack. (p. 15) � You have used the battery pack in an extremely hot or cold environment for a long time. � The battery pack is completely dead, and cannot be recharged. c Replace with a new battery pack. (p. 15) � The battery pack is not fully charged. � A deviation has occurred in the remaining battery time. c Charge the battery pack fully again. (p. 15, 16) � A deviation has occurred in the remaining battery time. c Charge the battery pack fully again so that the indication on the battery remaining indicator is correct. (p. 15, 16) � The power source is disconnected. c Connect it firmly. (p. 15, 20) � The battery pack is dead. c Use a charged battery pack. (p. 15, 16) � Moisture condensation has occurred. c Remove the cassette and leave your camcorder for at least 1 hour to acclimatize. (p. 108) � The q REMAIN is set to AUTO in the menu settings. c Set it to ON to always display the remaining tape indicator. (Continued on the following page)

Cause and/or Corrective Actions � Your VCR and/or video camera recorder is not set correctly. c Make sure the input selector of the VCR is set to LINE. Also, make sure the power switch of the video camera is set to VTR/VCR. (p. 68) � The IR SETUP code or PAUSE MODE is not set correctly. c Select the correct IR SETUP code and PAUSE MODE, according to your VCR. Then confirm VCR operation with the IR TEST function. (p. 69 to 73) � COMMANDER is set to OFF in the menu settings. c Set it to ON. (p. 83) � Something is blocking the infrared rays. c Remove the obstacle. � The batteries are inserted in the battery holder with the + � polarities incorrectly matching the + � marks. c Insert the batteries with the correct polarity. (p. 125) � The batteries are dead. c Insert new ones. (p. 125) �Set the date and time. (p. 22)

The Remote Commander supplied with your camcorder does not work.*

The remaining battery time indicator does not indicate the correct time.

The power goes off although the remaining battery time indicator indicates that the battery pack has enough power to operate. The cassette cannot be removed from the holder.

The date or time indicator does not appear, and the bars �--:--:--� appear. The melody or beep sounds for 5 seconds.

The % and Z indicators flash and no functions except for cassette ejection work. The remaining tape indicator is not displayed.

No function works though the power is on.

� Moisture condensation has occurred. c Remove the cassette and leave your camcorder for at least 1 hour to acclimatize. (p. 108) � Some troubles have occurred in your camcorder. c Remove the cassette and insert it again, then operate your camcorder. � Disconnect the mains lead of the AC power adaptor or remove the battery pack, then reconnect it after about 1 minute. Turn the power on (p. 20, 26). If the functions still do not work, press RESET using a sharp-pointed object. (If you press RESET, all the settings including the date and time return to the default.) (p. 123)

While charging the battery pack, no indicator appears or the indicator flashes in the display window.

You cannot charge the battery pack installed to your camcorder.

� The AC power adaptor is disconnected. cConnect it firmly. (p. 20) � The battery pack is not installed. c Install it properly. (p. 15) � Something is wrong with the battery pack. c Contact your Sony dealer or local authorised Sony service facility. � The POWER switch is not set to OFF (CHG). c Set it to OFF (CHG).

* CCD-TRV107E/TRV208E/TRV408E only

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